Privacy Policy
At Intellyze Innovations Pvt Ltd ("Intellyze", "we", "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
1. Information We Collect
- Personal information: name, email address, phone number, company name and other details you provide via contact forms, enquiry forms, event or training registrations.
- Payment & billing data: invoice details, transaction references and billing address collected when you pay for services, events or training (payments processed via Razorpay or offline bank transfer).
- Usage data: browser type, device, IP address, pages visited and other analytics collected automatically for site performance and improvements.
2. How We Use Your Information
- To provide, manage and deliver our services, training and events.
- To process payments and issue invoices.
- To respond to enquiries, requests and support needs.
- To send service-related communications, updates and occasional marketing (only with consent where required).
- To analyze site usage and improve our website and services.
3. Data Sharing & Third Parties
We may share necessary information with trusted service providers for operational purposes, including payment processors (e.g. Razorpay), email delivery services, and analytics providers. We do not sell or trade personal information to third parties.
4. Security
We implement reasonable technical and organizational measures (such as SSL/TLS, access controls and secure servers) to protect your information. While we strive to protect data, no method of transmission over the internet is 100% secure.
5. Cookies
We use cookies and similar tracking technologies to improve your experience and analyze website traffic. You can disable cookies in your browser settings, though some site features may not function properly.
6. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at info@intellyze.com. We will respond to reasonable requests in accordance with applicable law.
7. International Transfers
If we transfer personal data outside India for processing, we will take steps to ensure that your information remains protected in accordance with applicable law.
8. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the courts located in Kerala, India.
9. Contact
For any privacy-related queries, please contact:
Email: info@intellyze.com
Company: Intellyze Innovations Pvt Ltd
Terms & Conditions
Welcome to the website of Intellyze Innovations Pvt Ltd ("Intellyze"). By accessing or using our website and services, you agree to these Terms & Conditions. Please read them carefully.
1. Services
Intellyze provides software development, branding, marketing, design, and training services. Specific deliverables, timelines and fees will be set out in separate project proposals or service agreements.
2. Use of Website
- You agree to use the website lawfully and to not engage in conduct that could harm the website or other users.
- You must provide accurate information when submitting forms or registering for events or training.
3. Payment & Invoicing
Payments for services, training, and events may be collected via invoicing, Razorpay (when available) or bank transfer as agreed. Services may begin only after receipt of payment or as per the agreed payment milestones.
4. Intellectual Property
All intellectual property rights in materials created by Intellyze remain the property of Intellyze unless otherwise agreed in writing. Upon full payment and as set out in the project agreement, Intellyze may grant specific usage rights to the client.
5. Confidentiality
Both parties shall keep confidential any proprietary or confidential information shared during the course of a project and shall use it only for the purposes of the project.
6. Warranties & Liability
To the maximum extent permitted by law, Intellyze provides services "as is" and disclaims all warranties. Intellyze will not be liable for indirect or consequential damages arising out of use of our services.
7. Termination
Either party may terminate a project in accordance with the termination provisions in the applicable project agreement. Fees for work already performed and any non-cancellable costs shall be payable on termination.
8. Changes to Terms
We may revise these Terms at any time by posting updated terms on this page. Continued use of the website after changes indicates acceptance of the updated Terms.
9. Governing Law
These Terms are governed by the laws of India and disputes shall be subject to the courts in Kerala, India.
10. Contact
Questions about these Terms can be sent to: info@intellyze.com
Return & Refund Policy
Intellyze provides project-based and service-oriented offerings, including training and event registrations. Due to the customised nature of our services, refunds are generally limited. This Refund Policy explains the scenarios under which refunds may be considered and the process to request one.
1. No-Refund Policy (General)
Except for specific cases noted below, payments for consultancy, bespoke projects, design, development, marketing services and non-refundable training/event tickets are generally non-refundable once the project or service has commenced or a resource has been allocated.
2. Exceptions & Genuine Reasons
- Duplicate payments made in error.
- Cancellation before project initiation or prior to resource allocation (subject to review).
- Events or training sessions cancelled by Intellyze — in such cases, attendees may opt for a transfer to a future session or a full refund.
3. Refund Request Process
- Send a written request to info@intellyze.com within 30 days of the payment date explaining the reason for refund.
- Provide payment proof (invoice/transaction reference) and any supporting documents.
- We will review the request and notify you of the decision. If approved, refunds will be issued via bank transfer.
4. Timeline
Approved refunds will be processed within 10–15 working days after approval. Processing times may vary depending on banking partners.
5. Contact
For refund-related queries, please contact: info@intellyze.com
Note: This policy is a general company policy and may be superseded by the terms stated in an individual project agreement or proposal. Always refer to your project agreement for specific refund and termination provisions.